9.1.1 The purpose of a complaint is to obtain a correction without the need to make a formal protest.
9.1.2 Prior to the Championships a complaint may be made by an NAC. Such a complaint may concern only failure of the organizing NAC to comply with the regulations for entry or the eligibility or refusal of an entry. A copy of such a complaint shall be sent immediately to the Secretary General of the FAI, who shall keep the President of the IGC informed.
9.1.3 At any time during the Championships a complaint may be made through the Team Captain to the Championship Director or his designated official. Such complaint shall be dealt with expeditiously.
9.1.4 If a competitor has no separate Team Captain, he may lodge the complaint himself.
9.2.1 Protests may not be filed against the Championship's Rules.
9.2.2 A protest against a decision on a complaint as described above in 9.1.2 must have been made prior to the start of the Opening Ceremony of the Championships.
9.2.3. The amount of the Protest Fee shall be stated in the Local Procedures. The protest fee shall be returned if the protest is upheld, or is withdrawn prior to the hearing by the Jury.
9.2.4 When dissatisfied with a penalty or the decision on a complaint made during the Championships a competitor has the right of protest.
a. Such a protest shall be made in writing, in English, and shall contain the following elements:
(i) It shall refer to the decision against which the protest is lodged,
(ii) It shall include reasons for the protest, and
(iii) It shall state the remedy sought by the protest.
b. A Protest shall be handed to the Championship Director or his designated official, by the Team Captain, together with the protest fee within 14 hours (2 hours on the last day) of the publication of the ruling or decision against which the protest is made.
c. If a competitor has no separate Team Captain, he may lodge the protest himself.
The Championship Director shall deliver a protest to the Jury President without delay.
a. The President of the Jury shall call a meeting of the International Jury within 24 hours (as soon as possible on the last day) of receiving the protest from the Championship Director.
b. The Jury shall hear both sides on the matter of any protest, applying correctly the relevant FAI Regulations and the Rules for the Championships. In considering the protest the Jury shall be provided with access to all persons and information to assist in their considerations.
c. The Championship Director is bound by the decision of the International Jury.
An NAC may appeal to FAI against a decision of the Jury in accordance with the provisions of FAI Sporting Code, General Section, Chapter 9.